Terms / Conditions

These terms and conditions set out the obligations to the Customer and their commitments to Filbert Splosh Ltd. (the “Company”) when booking a Filbert Splosh Corporate Entertainment Event (“Event”). These together with the information contained in the Booking Form is the basis of the contract between the Company and the Customer. By making a booking with the Company, the Customer will be regarded as having read, understood and agreed to these terms and conditions.

All descriptions and illustrations in the brochure represent the general idea of the Corporate Entertainment Events. All information, prices and claims are correct at the time of printing.

Fees

The fee for the Event shall be payable by the Customer at the rate agreed between the Company and the Customer.

A deposit of 25% of the fee must be received by the Company within 7 days of the date of booking the Event in order to secure the booking.

Additional Expenses

The Customer will be notified at the time of booking if any additional expenses will be incurred. If required by the Customer the Company can provide an estimate of additional expenses. The actual cost of additional expenses will be itemised on the final invoice.

Additional expenses include but are not limited to: art materials and supplies, travelling expenses [distances travelled will be calculated using the Directions System of Multimap.com and charged at the rate of £0.30 per mile], and overnight accommodation where required.

Payment

The final invoice will be presented to the Customer on the day of the Event. Cheques should be made payable to ‘Filbert Splosh Ltd.’ Please advise at time of booking if you wish to pay by BACS.

It is a condition of this agreement that invoices shall be paid in full within 30 days of issue. Should any invoice not be paid within 30 days any outstanding invoice shall immediately become due and repayable.

Without prejudice to the Company’s rights all monies due to the Company in respect of the hosting of an Event, which are not paid by the due date for payment shall bear interest on the balance of such monies due at the rate of 3% per month until full payment is received by the Company.

The Customer will not be entitled for any reason to withhold payment of monies due to the Company.

Changing your Booking

Should the Customer wish to change any part of their booking the Company will try to comply with the request, but cannot guarantee that changes can always be made. Where a change can be made, the Customer will not be charged if the request is made more than 30 days prior to the Event. If the Customer requests a change within 30 days of the Event and this change is made the Customer will be charged an administration charge of £30

Cancellation

Customer’s wishing to cancel a booking should advise the Company immediately by telephone followed by confirmation in writing. If an Event is cancelled within 30 days of the Event date no refund will be available. If an Event is cancelled more than 30 days prior to the Event a full refund will be available.

The Company can accept bookings for Corporate Entertainment Events many months in advance. Very occasionally changes may be made and the Company reserves the right to do so. This may involve having to reschedule the timing, possibly at short notice, due to factors beyond their control. In the unlikely event of the Company having to cancel a Corporate Entertainment Event a full refund of the amount paid will be available. If the cancellation takes place on the day of the event, a full refund will be available plus a 10% discount for one future booking. No other liability will be accepted.

The company reserves the right to alter or vary these terms and conditions at its absolute discretion upon giving reasonable notice to the Customer.